The Motel in America
Road and American culture
Authors John A. Jakle, Keith A. Sculle, Jefferson S. Rogers
Edition illustrated, reprint
Publisher JHU Press, 2002
ISBN 0801869188, 9780801869181
Length 387 pages
Hotel: An American History
Author A. K. Sandoval-Strausz
Publisher Yale University Press, 2007
ISBN 0300106165, 9780300106169
Length 375 pages
Grand Hotels: Reality and Illusion
BL – Treasures from the Bodleian Library
Author Elaine Denby
Edition illustrated, reprint
Publisher Reaktion Books, 2002
ISBN 1861891210, 9781861891211
Length 304 pages
Hotel Management and Operations
Editors Michael J. O’Fallon, Denney G. Rutherford
Edition illustrated
Publisher John Wiley & Sons, 2011
ISBN 0470177144, 9780470177143
Length 494 pages
The Management of Hotel Operations
Authors Peter Jones, Andrew Lockwood
Edition illustrated, reprint
Publisher Cengage Learning EMEA, 2002
ISBN 0826462944, 9780826462947
Length 182 pages
Management of Hotel and Motel Security
Volume 5 of Occupational Safety and Health
Author H. Burstein
Edition illustrated
Publisher CRC Press, 1980
ISBN 0824710029, 9780824710026
Length 216 pages
Principles of Hotel Front Office Operations
Authors Sue Baker, Pam Bradley, Jeremy Huyton
Publisher Cengage Learning EMEA, 2001
ISBN 1844800903, 9781844800902
Length 325 pages
Hotels and Resorts: Planning, Design, and Refurbishment
Butterworth Architecture design and development guides
Author Fred R. Lawson
Edition illustrated, reprint
Publisher Butterworth Architecture, 1995
ISBN 0750618612, 9780750618618
Length 348 pages
The International Hospitality Business:
Management and Operations
Authors Kaye Sung Chon, Lawrence Yu
Publisher Routledge, 2012
ISBN 1136751815, 9781136751813
Length 422 pages
Hotel Front Office Training Manual 2E
Author Sudhir Andrews
Publisher Tata McGraw-Hill Education, 2009
ISBN 0070655707, 9780070655706
Length 380 pages
Hotel Front Office Training Manual with 231 SOP: 
Professional Front Office Management Guide
for Hoteliers and Hospitality Students
Author Hotelier Tanji
Publisher Createspace Independent Pub, 2013
ISBN 149096990X, 9781490969909
Length 240 pages
Text Bk Of Hotel Housekeeping
Author Andrews
Publisher Tata McGraw-Hill Education, 2007
ISBN 0070655723, 9780070655720
Length 478 pages
First Resorts: Pursuing Pleasure 
at Saratoga Springs, Newport, and Coney Island
Author Jon Sterngass
Edition illustrated
Publisher JHU Press, 2001
ISBN 0801865867, 9780801865862
Length 374 pages
Students and the Hostel Life: 
A Study of University Students
Author Amrit Nath Mishra
Publisher Mittal Publications, 1994
ISBN 8170995531, 9788170995531
Length 226 pages
Resorts: Management and Operation
Author Robert Christie Mill
Edition illustrated
Publisher John Wiley & Sons, 2007
ISBN 047174722X, 9780471747222
Length 478 pages
The Inns of Old Southwark and Their Associations
Authors William Rendle, Philip Norman
Publisher Longmans, Green, 1888
Original from Oxford University
Digitized Sep 25, 2008
The Hotel as Setting in Early Twentieth-century
German and Austrian Literature: 
Checking in to Tell a Story
Studies in German Literature
Studies in German literature, linguistics, and culture
Author Bettina Matthias
Edition illustrated
Publisher Harvard University Press, 2006
ISBN 1571133216, 9781571133212
Length 221 pages
Moving Pictures/Stopping Places: Hotels and Motels on Film
Editors David B. Clarke, Valerie Crawford Pfannhauser, Marcus A. Doel
Edition illustrated
Publisher Lexington Books, 2009
ISBN 073913227X, 9780739132272
Length 416 pages
Living Downtown: The History of Residential Hotels in the United States
Author Paul Groth
Edition illustrated
Publisher University of California Press, 1999
ISBN 0520219546, 9780520219540
Length 401 pages
Historic Alabama Hotels and Resorts
Author James Frederick Sulzby
Edition illustrated
Publisher University of Alabama Press, 1960
ISBN 0817353097, 9780817353094
Length 294 pages
The Design Hotels Book: Edition 2015, Book 2015
Design Hotels Book
Editor Design Hotels
Edition illustrated
Publisher Design Hotels AG, 2015
ISBN 3899555627, 9783899555622
Length 450 pages
Managing Coastal Tourism Resorts:
A Global Perspective
Volume 34 of Aspects of tourism
Editors Sheela Agarwal, Gareth Shaw
Edition illustrated
Publisher Multilingual Matters, 2007
ISBN 1845410726, 9781845410728
Length 326 pages
Veggie Hotels
Author teNeues
Edition illustrated
Publisher teNeues Publishing Company, 2017
ISBN 3961710457, 9783961710454
Length 269 pages
Tourism and the Lodging Sector
Authors Dallen J. Timothy, Victor B. Teye
Edition illustrated
Publisher Routledge, 2009
ISBN 0750686596, 9780750686594
Length 270 pages
International Hotels: Development and Management
Educational Institute Books
Author Chuck Y. Gee
Edition illustrated
Educational Institute of the American Hotel & Motel Association, 
Original from Indiana University
Digitized Jun 1, 2010
ISBN 0866120750, 9780866120753
Length 511 pages
Complete Guide to Bed and Breakfasts, Inns and Guesthouses 
in the United States, Canada, and Worldwide
A Lanier guide
Complete Guide to Bed and Breakfasts, Inns and Guesthouses
Travel Series
Author Pamela Lanier
Edition 24, illustrated
Publisher Lanier Pub. Int., 2007
Original from Cornell University
Digitized Oct 26, 2011
ISBN 1580088465, 9781580088466
Length 897 pages
Best Designed Wellness Hotels: 
North and South Africa, Indian Ocean, Middle East, Volume 4
Best Designed
Author Martin Nicholas Kunz
Edition illustrated
Publisher Springer Science & Business Media, 2004
ISBN 3899860128, 9783899860122
Length 168 pages
Hotel Industry And Tourism In India
Author Pragati Mohanty
Publisher APH Publishing, 2008
ISBN 8131303411, 9788131303412
Length 280 pages
Resort Hotels of the Adirondacks: 
The Architecture of a Summer Paradise, 1850-1950
Author Bryant Franklin Tolles
Edition illustrated
Publisher UPNE, 2003
ISBN 1584650966, 9781584650966
Length 253 pages
Management Accounting for Hotels and Restaurants
Author Richard Kotas
Publisher Routledge, 2014
ISBN 1135404186, 9781135404185
Length 337 pages
Early Chicago Hotels
Postcard history series
Authors William R. Host, Brooke Ahne Portmann
Edition illustrated
Publisher Arcadia Publishing, 2006
ISBN 0738540412, 9780738540412
Length 128 pages
Catskill Hotels
Images of America
Author Irwin Richman
Edition illustrated
Publisher Arcadia Publishing, 2003
ISBN 0738511617, 9780738511610
Length 128 pages
Kuminoff, Nicolai V., Congwen Zhang, and Jeta Rudi.
“Are travelers willing to pay a premium to stay at a “green” hotel?
Evidence from an internal meta-analysis of hedonic price premia.”
Agricultural and Resource Economics Review 39, no. 3 (2010): 468-484.
Gross, Michael J., Hailian Gao, and Songshan Sam Huang.
“China hotel research: A systematic review of the English language academic literature.”
Tourism Management Perspectives 6 (2013): 68-78.
Chen, Fu-Hsiang, Tsung-Shin Hsu, and Gwo-Hshiung Tzeng. 
“A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels
based on a hybrid MCDM model combining DEMATEL and ANP.”
International Journal of Hospitality Management 30, no. 4 (2011): 908-932.

Countryman, Cary C., and SooCheong Jang.
“The effects of atmospheric elements on customer impression: the case of hotel lobbies.”
International Journal of Contemporary Hospitality Management 18, no. 7 (2006): 534-545.
Lee, Jin-Soo, Li-Tzang Hsu, Heesup Han, and Yunhi Kim.
“Understanding how consumers view green hotels: how a hotel’s green image can influence behavioural intentions.”
Journal of sustainable tourism 18, no. 7 (2010): 901-914.
Solnet, David Jay, Neil Paulsen, and Chris Cooper. 
“Decline and turnaround: a literature review and proposed research agenda for the hotel sector.” 
Current Issues in Tourism 13, no. 2 (2010): 139-159.
Sainaghi, Ruggero. 
“A meta-analysis of hotel performance. Continental or worldwide style?.” 
Tourism Review 65, no. 3 (2010): 46-69.
Stevenson, William J., and Mehran Hojati. 
Operations management
Vol. 8. Boston: McGraw-Hill/Irwin, 2007.
Harman, Lesley D. 
When a hostel becomes a home: Experiences of women
Garamond Pr, 1989.
Sourouklis, Christakis, and Dimitrios Tsagdis. 
“Workforce diversity and hotel performance: 
A systematic review and synthesis of the international empirical evidence.” 
International Journal of Hospitality Management 34 (2013): 394-403.
Khemthong, Suree, and Linda M. Roberts. 
“Adoption of Internet and web technology for hotel marketing: a study of hotels in Thailand.” 
Journal of business systems, governance and ethics 1, no. 2 (2006): 47-60.
Wang, Cheng-Hua, Kuan-Yu Chen, and Shiu-Chun Chen.
“Total quality management, market orientation and hotel performance:
The moderating effects of external environmental factors.”
International Journal of Hospitality Management 31, no. 1 (2012): 119-129.
Lai, Joseph HK, Francis WH Yik, and C. S. Man. 
“Carbon audit: a literature review and an empirical study on a hotel.” 
Facilities 30, no. 9/10 (2012): 417-431.
Simon Wong, Chak-keung, and Wai-Ling Loretta Pang. 
“Barriers to creativity in the hotel industry–perspectives of managers and supervisors.” 
International Journal of Contemporary Hospitality Management 15, no. 1 (2003): 29-37.
Lewis, Barbara R., and Pamela McCann. 
“Service failure and recovery: evidence from the hotel industry.” 
International Journal of Contemporary Hospitality Management 16, no. 1 (2004): 6-17.
Park, Young A., and Ulrike Gretzel. 
“Success factors for destination marketing web sites: 
A qualitative meta-analysis.” 
Journal of travel research 46, no. 1 (2007): 46-63.
Hwang, San, and Chi Der-Jang. 
“Relationships among internal marketing, employee job satisfaction and international hotel performance: 
An empirical study.” 
International Journal of Management 22, no. 2 (2005): 285.
“Measuring service quality in the hotel industry: 
Evidences from Northern Cyprus.” 
Anatolia 13, no. 1 (2002): 19-32.
Chun, Chungyoon, Alison Kwok, and Akihiro Tamura. 
“Thermal comfort in transitional spaces—basic concepts: 
literature review and trial measurement.” 
Building and environment 39, no. 10 (2004): 1187-1192.
Getty, Juliet M., and Kenneth N. Thompson. 
“A procedure for scaling perceptions of lodging quality.” 
Hospitality Research Journal 18, no. 2 (1994): 75-96.
Ravichandran, Swathi, and Susan W. Arendt. 
“How to increase response rates when surveying hospitality managers for curriculum-related research: 
Lessons from past studies and interviews with lodging professionals.” 
Journal of Teaching in Travel & Tourism 8, no. 1 (2008): 47-71.
Ogbeide, Godwin-Charles. 
“Perception of green hotels in the 21st century.” 
Journal of Tourism Insights 3, no. 1 (2012): 1.
Su, Allan Yen-Lun. 
“Customer satisfaction measurement practice in Taiwan hotels.” 
International Journal of Hospitality Management 23, no. 4 (2004): 397-408.
Rebori, Stephen Joseph. 
Disney and the development of vacation destination resorts
Vol. 320. American Planning Association, 1995.
Frye, William D., and Daniel J. Mount. 
“An examination of job satisfaction of general managers based on hotel size and service type.” 
Journal of Human Resources in Hospitality & Tourism 6, no. 2 (2007): 109-134.
Kim, Sookyung, John W. O’Neill, and Seung-Eon Jeong.
“The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations.”
Journal of Human Resources in Hospitality & Tourism 3, no. 1 (2004): 59-70.
Šerić, Maja, and Irene Gil-Saura. 
“Integrated marketing communications and information and communication technology 
in the hotel sector: An analysis of their use and development in Dalmatian first-class and luxury hotels.” 
Journal of Retail & Leisure Property 9, no. 5 (2011): 401-414.
Stipanuk, David M. 
“The US lodging industry and the environment: An historical view.” 
Cornell Hotel and Restaurant Administration Quarterly 37, no. 5 (1996): 39-45.
Russell, Jennie. 
“Evaluate the Effectiveness of Social Media Marketing on Hotels.” 
Hospitality Management Review Student Journal at Sheffield Hallam University 1 (2010).
Hsieh, Yu-Chin, Thomas Pearson, Han-Cheng Chang, and Jin Feng Uen. 
“Spillover between work and personal life for lodging managers.” 
Journal of Human Resources in Hospitality & Tourism 3, no. 2 (2005): 61-83.
Chen, Mei-Fang, and Pei-Ju Tung.
 “Developing an extended theory of planned behavior model to predict consumers’ intention to visit green hotels.”
 International journal of hospitality management 36 (2014): 221-230.
Cantallops, Antoni Serra, and Fabiana Salvi. 
“New consumer behavior: A review of research on eWOM and hotels.” 
International Journal of Hospitality Management 36 (2014): 41-51.







David Dillard

Temple University

(215) 204 – 4584






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Twitter: davidpdillard







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